Where I've worked

02/2018 — 05/2020

Creative Design Live

Vistaprint · Tunis

  • Real-time graphic design support for customers ordering customized print products.
  • Designed business cards, flyers, retractable banners and stand-up banners for customer orders.
  • Created, edited and optimized print-ready artwork to production standards.
  • Identified customer needs and delivered creative design solutions.
  • Reviewed artwork for quality, accuracy and print readiness.
  • Kept customer satisfaction high through clear communication and fast resolution.

04/2017 — 01/2018

Care Design Artist

Vistaprint · Tunis

  • Designed business cards, flyers, retractable banners and stand-up banners.
  • Designed and optimized customer artwork for a wide range of print products.
  • Ensured all artwork met quality assurance and production specs.
  • Assisted customers with design revisions and artwork requests.
  • Collaborated with production teams for accurate, on-time fulfillment.

11/2015 — 06/2017

Customer Service Representative

Vistaprint · Tunis

  • Professional support for customized printing and marketing products.
  • Helped with product selection, order processing and issue resolution.
  • Built strong relationships through prompt, accurate, friendly service.
  • Coordinated with internal departments for order accuracy.

02/2012 — 09/2015

Arabic–English Translator

AT Services

  • Translated business and general documents between Arabic and English.
  • Proofread translations for linguistic accuracy and consistency.
  • Preserved meaning, tone, terminology and context.
  • Kept full confidentiality while meeting every deadline.

Education

Bachelor's Degree in English

University of Manouba — Faculty of Arts, Letters and Humanities